Spacious rooms with modern amenities.

I encountered significant issues during my stay. The check-in process was disorganized, and I was overcharged for additional days. The air conditioning in the room was poorly functioning, making it uncomfortable to regulate the temperature. Despite the staff's attempt to change my room, the overall experience left me disappointed.

Great customer service!

Fantastic Family Stay with Great Service!

We enjoyed our three-night family getaway! The staff was incredibly helpful, quickly addressing our room temperature issue. Generous breakfast options and a clean atmosphere added to our enjoyment. Don't miss the outdoor area for family bonding time. Pro tip, Check in early for the best room choice!

I had a really nice stay! The breakfast spread was fair, especially loved the crispy bacon. The comfy bed was truly inviting. This will be my go-to place in the future!

The hotel offers a warm, welcoming atmosphere with modern decor. The spacious common areas are well-lit and easily accessible for seniors, ensuring comfort while moving about. I especially appreciated the cleanliness and organization throughout my stay.

Improve housekeeping consistency for better experiences.

We had a pleasant stay with our kids, enjoying the spacious room with two queen beds. The pool was a hit with the little ones, giving us a chance to relax while they splashed around happily.

My children wanted a larger breakfast selection, especially more fruit options.

The location of the Holiday Inn Express in Forney beat my expectations. I loved how easy check-in was. The staff members greeted me with smiles. The room felt comfortable, especially the beds. However, I ran into a few issues. The air conditioning didn't work properly, making it hard to control the temperature. The breakfast left much to be desired. several items were either cold or tasted off, which was disappointing. One of the elevators malfunctioned during my stay, which was frustrating, especially on busy mornings. Even with these hiccups, the staff tried their best to address issues quickly. I appreciated their efforts and friendly demeanor.

Upon arriving, I found the latch for the main window curtain broken, making it a hassle to get proper light into the room. The bathroom door slides but doesn’t quite close all the way, which was inconvenient. I also noticed some cleanliness issues. the carpet in the room could use a deep clean, and the couch looked less than inviting with some questionable stains. Breakfast quality fell short, notably with expired milk available that didn’t sit well. Overall, while my stay exceeded initial expectations, these details could use some serious attention.

I enjoyed a comfortable stay in a spacious Standard Queen Room. The breakfast offerings were varied and tasty. Staff were consistently friendly and attentive. Clean facilities made for a pleasant environment. Great location with nearby dining options topped off the trip. 😊

It was just a fine choice for a short staycation in Forney with extraordinarily good value for money. The staff at the front desk were polite and helped me check in smoothly. If you need early check-in, look elsewhere as they’re strict about times.